Serving people with intellectual disabilities since 1971.

March 16 COVID-19 Update

March 16 - 1:28 pm

To:  SLI clients, parents, families, guardians, employees, stakeholders

Good afternoon to all.  I write hoping this finds you all in good health.  There will likely be another update coming later today but wanted to send you out some information from our morning meetings. 

  1. Remaining in effect, the Community Integration Program (day services) will be closed no later than 5:00 pm on March 17.  Over half of those we serve in day service began being staffed at their SLI homes today and the remainder will be implemented by tomorrow, even possibly by morning. 
  2. Effective March 17 at 5:00 pm the administrative offices will be closed to the public.  Employees based administratively will work primarily remotely, limited hours at the office and given other field assignments to help direct service.  Those assignments will be made and clear instructions given by the end of today.  We will have a few employees who will be in the office on a daily basis to retrieve mail, deliveries, medications and relay phone messages but the office doors will remain locked and building closed to the public.  Our senior leadership team are all hands on deck and available to access 24/7, as is our emergency on-call.
  3. For those clients who have community employment, we are looking at each on a case by case basis.  We want to do all we can to support people in maintaining their employment while keeping them and those they live with safe.  To that end, we are looking at factors such as risk factors of the client employed in the community, risk factors of their roommates, taking daily temperatures, additional hand hygiene training, close monitoring of any symptoms.
  4. Heartland Pharmacy delivers meds to us daily during the week and usually on Saturday.  As of now, deliveries continue as normal with the exception of how the meds are dropped off to us.  They will call ahead and SLI employees will meet them at the door of the office to collect and sign for the medication.  Our employees will then distribute appropriately to the clients they belong to. 
  5. Case Coordinators will be calling physicians of which our clients have upcoming appointments to seek guidance on whether or not the physician wants the client to keep that particular appointment, postpone or any other orders.
  6. All homes have about a 14-day supply of groceries and supplies.  Grocery orders will be placed online and retrieved through drive-up pick up by SLI employees. 
  7. We have implemented protocols for staff and client reporting of travel and potential illness.  All travel in last 14 days must be reported.  All fevers and symptoms must be reported.  Reporting for staff should be by email to Chrissy Reetz, Employee Relations Director at This email address is being protected from spambots. You need JavaScript enabled to view it. and reporting for clients should be by email to Traci Vincent, COO at This email address is being protected from spambots. You need JavaScript enabled to view it..  All updates to both lists will be reviewed by the President/CEO daily and as needed throughout the day to determine case by case responses.
  8. The Community Living Directors, Admissions and Habilitation Director and Emergency On-Call will each carry purchasing cards to be able to make any needed purchases outside of any “normal” hours and as needed.
  9. We have many clients in our Independent Living Program who will be hurting for food in about a week and who are on limited budgets.  These are folks who live in their own home with limited staff.  SLI will ensure that each client has food items, water and medications they need.  However, since this is not within normal services for this program, any cash and non-perishable food items, as well as cleaning products and detergents, are much appreciated.  If you can donate, please contact Karen Streeter, Vice-President of Development at This email address is being protected from spambots. You need JavaScript enabled to view it.
  10. Screening checklists for staff to utilize with visitors (who should be limited to immediate family and guardians) will be distributed late today or tomorrow.
  11. All employees are to keep their SLI badge which also serves as access control on their person.  If our city should implement a curfew or lockdown, you may need to have this to let authorities be able to identify that you should be driving to and from work.
  12. The executive and senior leadership teams are being partnered in the event one of us becomes ill and needs a backup.
  13. A number of employees will be taking agency vehicles home to utilize for SLI business and for safe parking while we have limited attendance at our office.
  14. All bill paying and check signing is being taken care of by our accounting department, Kathy Brayton and Lisa Jackson – no businesses should see any difference in this process or in getting paid.
  15. We are looking at ways we can work with employees to be able to assist clients to Skype with family members, friends and loved ones during this time for those who wish to use that method of staying in touch.
  16. Our emergency on-call list has been re-posted as a reminder of who is on-call and the phone number.
  17. For those who have questions, comments or concerns, you may make contact in any of the following ways:
    1. Client related – Anita Mitts at This email address is being protected from spambots. You need JavaScript enabled to view it., Tim Gorton at This email address is being protected from spambots. You need JavaScript enabled to view it., or Traci Vincent at This email address is being protected from spambots. You need JavaScript enabled to view it.
    2. Employee related – Chrissy Reetz at This email address is being protected from spambots. You need JavaScript enabled to view it.; Doug Vincent at This email address is being protected from spambots. You need JavaScript enabled to view it.
    3. Donation related – Karen Streeter at This email address is being protected from spambots. You need JavaScript enabled to view it., Shannon Warta at This email address is being protected from spambots. You need JavaScript enabled to view it.
    4. Finance related – Angie Gleason at This email address is being protected from spambots. You need JavaScript enabled to view it., Kathy Brayton at This email address is being protected from spambots. You need JavaScript enabled to view it.
    5. Technical support (computer, phone) – Steve Picotte at This email address is being protected from spambots. You need JavaScript enabled to view it.
    6. Maintenance needs (home, vehicle) – Bret Hart at This email address is being protected from spambots. You need JavaScript enabled to view it., Doug Vincent at This email address is being protected from spambots. You need JavaScript enabled to view it.
    7. President/CEO contact – Lisa Jackson at This email address is being protected from spambots. You need JavaScript enabled to view it.
    8. Office number 785-233-2566 (leave a message if no one answers, messages will be retrieved daily)
    9. Emergencies only please – emergency on call #785-220-8631 (primarily to be utilized by employees only please)

Again, I want to thank everyone for their hard work and support during this situation.  It is a privilege to get to work with so many talented and remarkable people and be associated with so many generous and thoughtful supporters of our mission.

Lisa Jackson 
CEO

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